TixFlo Help Center

How can we help?

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Start here

I run eventsSet up payments, create events and get paid.I work the gateScan tickets and sell at the gate with the Game Day app.I bought ticketsFind your tickets, get them again, or ask for a refund.I run the snack standTake OrderUp orders from the stands.

All topics

Getting started

Create your account and find your way around.

Payments and fees

Connect Square or Stripe and choose who pays fees.

Events and tickets

Create, publish, share, edit, cancel and reschedule.

Game Day app

Scan, sell with cash or Tap to Pay, and look up buyers.

Scanning on the web

Scanner links for volunteers and the Admin scanner.

Your team

Invite co-admins and gate staff.

Money and reports

Payouts, revenue, refunds, disputes and attendee lists.

OrderUp concessions

Menus, live orders, pickup and refunds.

For ticket buyers

Buy tickets, find them and request refunds.

Troubleshooting

Quick fixes for common problems.

Still stuck?

Email support@tixflo.net or use the contact form. We answer within one business day. On game day, include the event name and what the screen says.