Request a refund

Refund your own tickets from your order page, if the organizer allows refunds.

Each organizer sets their own refund policy. It’s shown on the event page.

1. Open your tickets from your confirmation email, or through Find my tickets.
2. Scroll to Refunds. It says how many tickets can be refunded.
3. Tick the tickets you want to refund, tap Refund N tickets, then tap Confirm refund.

• You get back the ticket price and any tax. The service fee isn’t refunded.
• Tickets you keep stay valid.
• The money goes back to the card you paid with. Banks usually take 5–10 business days to show it.
• If the event is canceled, you’ll get an email explaining your refund.

Good to know: Says “All sales are final”, or you’re past the deadline? Contact the organizer. Their details are on the event page.