Contact TixFlo

Questions, concerns, or planning an event?

Send us a note and we’ll help with event setup, ticket buyer questions, refund concerns, privacy requests, or anything else TixFlo-related.

Business emailsupport@tixflo.net

Best for setup questions, payment questions, and organizer support.

Support hoursMon–Fri, 9 AM–5 PM

General support is handled during regular business hours.

Response timeWithin 1 business day

Event-day or payment-sensitive issues are prioritized when possible.

Help CenterSearch the Help Center

Step-by-step guides for organizers, gate staff, the Game Day app, ticket buyers and OrderUp.

Submit on-site and TixFlo will receive your message by email.